About Operational Consulting
Our Mission
Operational Consulting was created to help small business owners improve how their businesses actually run. With over 20 years of leadership and operational experience across retail and hospitality, we understand the realities of managing people, systems, and performance under pressure.
Our approach is practical, hands-on, and commercially focused. We don’t deliver generic reports or theoretical frameworks — we work alongside business owners and our focus is simple: reduce operational chaos, improve staff performance, and help businesses run more efficiently and profitably.
Who We Work With
- Retail businesses
- Hospitality venues
- Owner-operators
- Multi-site SMEs